Policies
At Fitronics Enterprises, we strive to provide the best possible service to our customers. If you’re not satisfied with your purchase, we’re here to help.
Returns
– You can return your product within 7 days of delivery.
– The product must be in its original packaging and in the same condition as when it was delivered.
– You must provide a valid reason for the return.
Refunds
– We will refund your money within 5-7 business days of receiving the returned product.
– The refund will be made through the same payment method used for the original purchase.
Exchange
– You can exchange your product for a different size or color within 7 days of delivery.
– The product must be in its original packaging and in the same condition as when it was delivered.
Warranty
– We provide a 1-5 year warranty on all our lithium batteries, depending on the model.
– The warranty covers defects in materials and workmanship.
Contact Us
If you have any questions or concerns about our return and refund policy, please contact us
Shipping and Delivery
– We ship our products to all major cities in Pakistan.
– Delivery usually takes 2-5 business days, depending on the location and product availability.
Payment Methods
– We accept bank transfers, debit/credit cards, EasyPaisa, JazzCash, and Cash on Delivery (COD) for selected areas.
Security
– We take the security of your personal and payment information seriously.
– We use industry-standard encryption to protect your data.
Changes to Our Policy
– We reserve the right to change our policy at any time.
– We will notify you of any changes by posting the updated policy on our website.
By using our website and making a purchase, you agree to our return and refund policy.