Welcome to the Fitronics Enterprises FAQ section. Whether you’re shopping for high-performance OVE lithium batteries in Pakistan, or curious about our delivery, payment methods, or warranty policies — this page covers it all.
Fitronics Enterprises – Frequently Asked Questions (FAQs)
Q1: How can I place an order?
A: Placing an order is easy. Just browse our product collection, add the items to your cart, and proceed to checkout. You can also reach us on WhatsApp for help.
Q2: What payment methods do you accept?
A: We accept bank transfers, debit/credit cards, EasyPaisa, JazzCash, and Cash on Delivery (COD) for selected areas.
Q3: Do you offer delivery across Pakistan?
A: Yes, we deliver to all major cities in Pakistan through trusted courier services.
Q4: How long does delivery usually take?
A: Delivery usually takes 2–5 business days, depending on the location and product availability.
Q5: Can I track my order?
A: Yes, you will receive a tracking number once your order ships. Additionally, if you need the tracking number urgently, you can also contact us directly for assistance.
Q6: What if I receive a damaged or defective product?
A: If your product is damaged or defective, please contact us within 48 hours of delivery. We’ll guide you through the return process.
Q7: Can I return a product if I change my mind?
A: Yes, we accept returns within 7 days for unopened specific products.
Q8: Do you offer warranty on your products?
A: Yes, we provide a 1–5 year warranty on all our lithium batteries, depending on the model. Visit the specific product’s decsription to view the warranty details.
Q9: What is the difference between LiFePO4 and lead-acid batteries?
A: LiFePO4 batteries are lighter, safer, and longer-lasting than lead-acid batteries. They have a flat discharge curve, which means the voltage remains more stable. Unlike lead-acid, they also don’t emit harmful gases.
Q10: How long does a LiFePO4 battery last?
A: LiFePO4 batteries can last 6000 charge cycles, which means more than 10 years, depending on usage and care.
Q11: Are these batteries solar-compatible?
A: Yes! All our lithium batteries are designed to work seamlessly with solar power systems. You can check out our solar-ready batteries.
Q12: Do your batteries include a BMS (Battery Management System)?
A: Yes, all of our batteries come with a smart BMS. This system protects against overcharge, short circuits, and overheating.
Q13: Can I replace my lead-acid battery with a lithium one?
A: Yes, you can replace your lead-acid battery with a lithium one. Just make sure the voltage and dimensions match. Contact Us for more info.
Q14: Do I need a special charger?
A: While our batteries can be charged with many chargers, we recommend using a lithium-compatible charger. You can find chargers in our charger section.
Q15: How should I store the battery if not in use?
A: For best results, store your battery in a cool, dry place. Keep it at 50% charge for long-term storage. For more tips, read our battery care guide.
💬 Still have questions?
Reach out to us directly via our Contact Page or message us on WhatsApp — we usually reply within 1 working day.
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